Throughout all that we do, we focus on our customers with small business. But long before we were able to do that, we realised that in order to truly serve our customers best, we needed to recruit, retain, train, and value the best talents to make it happen. After all, without qualified employees who would care about the company's mission and purpose - not to mention its customers - fulfilling even the smallest of goals can prove impossible.
That's why our employees are our most important resource.
For all of these reasons, VNP Design values education, not merely coursework. We support education through VNP Academy, tuition reimbursement, and other professional development opportunities.
Of course, education also involves a willingness to listen. The management team listens to what employees have to say about what is important to them, their job satisfaction, and suggestions on changing things to serve our customers better.
Every employee is encouraged to provide input regarding how we help our customers, how to develop our business, and how to evolve our company. Tremendous efforts are made to ensure a variety of voices across all disciplines are heard at the top and throughout the organization.
We leverage internal wikis to encourage communication across multiple levels within the company.
- A wide range of topics are discussed on our internal employee blog. Recent posts include social media trends, mobile search engine optimization, new product releases, and industry news.
- Our CEO regularly hosts monthly roundtable discussions where employees at all levels from the front lines through senior managers can be heard.
- Departmental meetings reserve time each week to brainstorm critical customer impacting topics and employees at all levels share thoughts and contribute to problem solving.
- Task teams and action plans are developed in response to our annual employee satisfaction survey so we can understand employee needs and motivate them in order to retain top talent.
- On an ongoing basis, we question employees on how best to portray our company to the world. If you've spent any time going through out this Web site, then you would have seen the results of our employees' input.
Our employee "Bonus" program is anchored by our ultra popular "Summer Hours." This program enables London employees to spend quality time with family and friends via an early afternoon dismissal on alternate Fridays from Memorial Day weekend through Labour Day. The company also recognizes that people have lives and interests outside the workplace. So we distribute discounts on movie theatre and theme park tickets, computer hardware and software, and wireless communications services. Employee referral bonuses are also provided.
Annual employee family picnics, holiday parties, and departmental team building activities offer employees the chance to socialize and get to know one another outside the confines of the conference room, but sometimes, free food can do the same. So, we host free Friday breakfasts in our break rooms with gourmet coffees, teas, hot chocolate, soda, and an assortment of muffins and bagels.
Our Workplace
Respect for one another is something we work hard to cultivate at VNP Design. Placing importance on respect and diversity radiates outward from our CEO's office to work locations.
Our attire is corporate casual, although we do recognize when it is appropriate to pull out the suit. We have traded ties for button downs and pumps and wing tips for sandals and sneakers. To get to the office we use cars, motorbikes, public transport, bicycles, and walk.
